Unexpected Results
Understanding screening variables and their operational impacts.
Designed to Reduce Unexpected Results
*Rapid tests are screening tools. Clinical or legal decisions should be supported by confirmatory testing where appropriate.*
What Best Describes Your Situation?
Presumptive Positive
Why this can occur
• Cross-reactivity with prescription or over-the-counter medications.
• Dietary supplements or common substances.
• Screening cutoff thresholds near detection limits.
• Sample handling or integrity issues.
Recommended next steps
• Confirm proper collection conditions.
• Review recent medications or exposures.
• Verify analytes included in the panel.
• Consider confirmatory testing when appropriate.
Escalate when
• Results conflict with clinical presentation.
• Employment, legal, or treatment decisions depend on outcome.
Conflicting Confirmation Results
Why this can occur
• Immunoassay sensitivity vs laboratory specificity.
• Differences in metabolite detection.
• Timing between screening and confirmation.
• Laboratory cutoff thresholds.
Recommended next steps
• Confirm analyte and metabolite alignment.
• Review laboratory reporting thresholds.
• Document timing between screen and confirmation.
• Request technical review if discrepancies persist.
Escalate when
• Patterns repeat across samples.
• Program policy requires documented reconciliation.
Unexpected Negative
Why this can occur
• Sample dilution or tampering.
• Collection outside the detection window.
• Target analyte not included in panel configuration.
• Concentration below cutoff.
Recommended next steps
• Review collection protocol.
• Confirm panel configuration.
• Assess detection window relevance.
• Retest if clinically or operationally indicated.
Program Workflow Question
Common scenarios
• Documentation requirements.
• Retesting protocols.
• Confirmation thresholds.
• Internal policy alignment.
Next steps
• Review program guidelines.
• Establish escalation criteria.
• Contact Topaz support for workflow guidance.
Common Contributors to Presumptive (False) Positives
When screening results show a substance you weren't expecting to see.
The Operational Impacts of Unexpected Results
Unexpected results don’t just affect outcomes, they impact time, trust, and cost.
If you're experiencing unexpected results, connect with us to understand their potential operational impacts, estimate downstream costs and explore next steps.
Concerned with Unexpected Results?
Need Immediate Assistance with Your Current Tests?
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Curious How Unexpected Results Affect Your Facility and Patients?
Review potential contributors and discuss screening options designed for dependable results.
Let's Take a Closer Look
Submit the form and together we will review your program, calculate the true costs of unexpected results, and find the right solution for you. If you're currently experiencing unexpected results and need help, click the chat button for immediate assistance.